|
If you have questions, concerns,
or problems gaining access; check our F.A.Q. (Frequently Asked
Questions). If the answer isn't here then please e-mail us and we'll be happy to help you. We value
your membership so if there is any problem with joining then please
don't hesitate to let us know.
|
|
Q1: I have forgotten my Password and Username! |
|
a: If you forgot your password and paid by Credit Card click here:
b: If you forgot your password and paid by Electronic Check click here:
c: If you forgot your password and paid by Paypal or by Check, Cash
or Money Order please e-mail
us with your name and address and, once we confirm your membership
we will send your username and password out to you again.
|
|
Q2: My payment was approved as a member but when
trying to enter the Members Area I get an authorization failure
error. Why is it not accepting my name and password? |
|
A: The first thing you should do is be certain that you are using
the correct password and login (the one you choose when you ordered).
If you are still unable to access the members area then e-mail
us to get the problem resolved.
North American customers who wish to receive
immediate help with gaining access to our site can call CCBill Toll free at 1-888-906-0666. Just be sure to tell them that you are trying to access World
Art Erotica. And have your Username and Password ready.
|
|
Q3: I can no longer
access the Members' Area. But before I could. Can you tell me
why? |
|
A: Most of our members are billed each month. If we are
unable to bill the membership fee on your credit card then the
account will be canceled at the end of the month. You are of
course welcome to re-join World Art Erotica at any time.
Our site is constantly growing and changing so members who cancel
their subsciption can rejoin months or even years later and enjoy
a whole new World Art Erotica.
|
|
Q4: How does my membership show up on my creditcard/phone
bill? |
|
A: It will appear
very discretely as "CCBill ". Nothing about sex, adult
or anything similar - just "CCBill ". If you paid with
Paypal or just directly through your credit card then "Mojo
Enterprises" will show up on your credit card statement.
|
|
Q5: Though I realize that you are using a secure payment
system I am still afraid to use my credit card on the Internet
to pay for my membership . . . |
|
|
A: For
those of you who are hesitant about using your credit card on
the internet here are some common-sense tips and information:
The difference between cash and credit cards.
Unlike credit cards cash has very little security; once cash
is lost or stolen it is usually gone forever. Very few insurance
companies will reimburse cash that has been lost or stolen. Cash
is also virtually untraceable and unrecoverable even if you report
your loss to the police. A credit card on the other hand is insured,
which, in a sense, makes it more secure than using cash to make
purchases. In most cases, if a credit card is used fraudulently,
the owner of the card is only liable for a small part of the
loss as long as he or she reports the problem to the relevant
authorities within a reasonable length of time. This is why we
recommend strongly that you check your credit card statements
each month for any discrepancies or signs of unauthorized purchases.
You take precautions with your wallet when
you go shopping in the physical world. So you should also take
precautions in the cyber world. Then you can apprecitate and
enjoy the benefits of buying online!
However, if you are absolutely uncomfortable
using your credit card online then use our Mail-In
subscription form. |